Privacy Policy

This Privacy Policy explains how Raju Courier (“Company”, “we”, “our”, or “us”) collects, uses, and discloses your information when you use our services. It also describes your privacy rights and how the law protects you.

By using our services, you agree to the collection and use of your information in accordance with this Privacy Policy.

Interpretation and Definitions

For this Privacy Policy:

  • Account means a unique account created for you to access our Service.
  • Affiliate means any entity that controls, is controlled by, or is under common control with us (where “control” means ownership of 50% or more of shares, equity interest, or voting rights).
  • Company refers to RAJU COURIER, Ground Floor, Mahavir Towers, MIG-280,281,282, Road No.4, KPHB Colony, Hyderabad, Telangana - 500072, India.
  • Cookies are small files placed on your device by our website that store browsing details.
  • Country refers to Telangana, India.
  • Device means any device with internet access, such as a computer, phone, or tablet.
  • Personal Data means any information that can be used to identify you.
  • Service refers to our website.
  • Service Provider means third-party companies or individuals engaged by us to support our Service.
  • Usage Data means data collected automatically when you use our Service (e.g., IP address, browser type, pages visited).
  • Website refers to www.rajucourier.com.
  • You means an individual accessing or using our Service, or any organization or entity represented by such an individual.

Information We Collect

Personal Data

When you use our Service, we may ask for certain information, including:

  • Name
  • Email address
  • Phone number
  • Address (including State, Province, ZIP/Postal Code, City)
  • Documents such as Aadhaar/PAN Card

Usage Data

Collected automatically when you use our Service. Examples include:

  • IP address
  • Browser type and version
  • Pages visited and time spent
  • Device type, operating system, and Internet settings

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience and analyze website usage.

  • Essential Cookies: Required for accessing core features.
  • Acceptance Cookies: Track cookie consent given by users.
  • Functionality Cookies: Remember user preferences (e.g., login details or language).
  • Web Beacons: Measure site traffic, email engagement, and system integrity.

You can control or disable cookies via your browser settings, though some features may not work properly without them.

How We Use Your Personal Data

We may use your information to:

  • Provide and maintain our Service.
  • Manage your Account and registration.
  • Fulfill contracts and service agreements.
  • Contact you via email, SMS, phone, or app notifications.
  • Share updates, offers, and services similar to those you have used, unless you opt out.
  • Respond to and manage your requests.
  • Support business activities such as mergers or acquisitions.
  • Analyze data and improve our Service, marketing, and operations.

Sharing of Data

We may share your Personal Data:

  • With Service Providers who assist us in maintaining our Service.
  • With Affiliates that operate under this Privacy Policy.
  • With Business Partners to provide offers or promotions.
  • With other users in public interactions (e.g., forums or shared spaces).
  • With your consent, for any other purpose.

Data Retention

Personal Data is retained only as long as necessary for business, legal, or security purposes.

Usage Data may be stored for shorter periods, unless required for system security, improvements, or legal compliance.

Data Transfers

Your information may be processed outside your location. By providing data, you agree to such transfers, subject to proper security measures.

Your Rights

You may access, update, correct, or request deletion of your Personal Data. Certain information may be retained if required by law.

Disclosure of Data

We may disclose your Personal Data:

  • During a business transaction (e.g., merger or acquisition).
  • To comply with legal obligations.
  • To protect rights, safety, or investigate wrongdoing.

Security

We use appropriate measures to safeguard your information, but no method of online transmission or storage is 100% secure.

Children’s Privacy

We do not knowingly collect data from individuals under 13. If such data is found, we will delete it immediately.

Third-Party Links

Our website may link to third-party websites. We are not responsible for their content, privacy practices, or policies.

Policy Updates

We may update this Privacy Policy from time to time. Updates will appear on this page, with the effective date noted. We may notify you by email or notices on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Last Updated: September 07, 2025