Terms and Conditions
Please read these Terms and Conditions carefully before using our services.
Interpretation and Definitions
Interpretation
Words starting with capital letters have specific meanings. These meanings apply whether the words appear in singular or plural form.
Definitions
- Affiliate: A company that is connected to another through ownership or control.
- Country: Telangana, India.
- Company: Raju Courier, Ground Floor, Mahavir Towers, MIG-280,281,282, Road No.4, KPHB Colony, Hyderabad, Telangana - 500072, India. Also referred to as "we", "us", or "our".
- Device: Any device (computer, phone, tablet) used to access our service.
- Service: Our website at www.rajucourier.com.
- Terms: These terms and conditions for using our service.
- Third-party Social Media Service: Services or content provided by third parties and accessible via our website.
- You: The person or entity using our services.
Acceptance of Terms
By using our service, you agree to follow these Terms. If you don’t agree, please do not use the service.
You must be at least 18 years old to use our services.
By using our services, you also agree to our Privacy Policy, which explains how we handle your information.
Links to Other Websites
We may link to other websites we don’t own. We are not responsible for their content or policies, so please review their terms before using them.
Shipping Terms
- Chargeable Weight: Shipping fees are based on the higher of actual or volumetric weight.
- Inclusive Charges: Prices include fuel surcharges, Indian taxes, and emergency fees.
- Delivery Timelines: Delivery times are in working days (Monday to Friday) and may vary due to customs.
- Exclusions: Import duties or destination country taxes are not included. The receiver pays these fees.
- Remote Area Surcharge: Extra fees apply for delivery to remote or hard-to-reach areas.
Termination
We may stop your access to our service if you violate these Terms. If this happens, you must stop using the service immediately.
Limitation of Liability
Our responsibility is limited to the amount you paid through our service, or up to $100 if no payment was made.
We are not responsible for indirect or unexpected damages, such as data loss or service interruptions.
Disclaimer
Our service is provided "as is" and "as available". We don’t promise it will be perfect, uninterrupted, or free from issues like viruses or errors.
Governing Law
These Terms are governed by the laws of Telangana, India.
Dispute Resolution
If you have a problem, please contact us first. We’ll try to resolve it informally before moving to any legal steps.
International Users
- EU Customers: Your local consumer rights still apply.
- US Customers: You confirm you're not in a restricted country or on a restricted list as per U.S. regulations.
Severability and Waiver
If any part of these Terms is found to be invalid, the rest will still apply. If we don’t enforce a rule now, we can still enforce it later.
Changes to Terms
We may update these Terms at any time. If we make major changes, we’ll try to let you know at least 30 days in advance. Using our service after updates means you agree to the new Terms.
Contact Us
If you have any questions about these Terms, reach out at: https://www.rajucourier.com/
Last Updated: September 07, 2025